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Counter intuitive behaviours needed to win

"...the amount of help that analysts gave to each other. In the highest-performing teams, analysts invested extensive time and energy in coaching, teaching, and consulting with their colleagues. These contributions helped analysts question their own assumptions, fill gaps in their knowledge, gain access to novel perspectives, and recognize patterns in seemingly disconnected threads of information."

Too often in business environments I see people who hold tight to their knowledge as it provides them a sense of control and security - but actually knowledge has more power when it is shared.  Creating an environment where this can happen well is a real management challenge.

As with all generalisations there are limits to how far it is wise to pursue this approach - I would not be keen to see the All Blacks sharing all their knowledge with the Australians and like the All Blacks - businesses are in a fierce unforgiving contest.

   

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